Privacy policy

Last updated: July 22, 2026

1. Overview

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book a travel service with us.This website is operated using Shopify as our e-commerce platform.

2. Data Controller

The data controller responsible for your personal information is:

Xinjiang Green Wild Wonderland International Travel Agency Co., Ltd.

Contact: customers@go2xinjiang.com

If you have any privacy-related questions, you may contact us at any time.

 

3. Information We Collect

We may collect the following types of personal data:

Identity Information

Name, nationality, passport information (if required for booking)

Contact Information

Email address, phone number, WhatsApp number

Payment Information

Payment details processed by the payment provider(s) made available during the booking process

Booking Information

Travel dates, itinerary preferences, group details

Technical Data (Shopify)

IP address, browser type, device information, cookies

Communication Data

Messages via WhatsApp, email, or website forms

 

4. How We Use Your Data

We use your data to:

Process travel bookings and payments

Provide itinerary planning and customer support

Communicate booking updates via email or WhatsApp

Improve our website and services

Prevent fraud and ensure payment security

 

5. Payment Processing

All payments are securely processed by third-party payment providers:

Available payment methods and providers are shown during the booking or payment process.

We do NOT store full credit card details on our servers.

Payment providers may collect and process your data in accordance with their own privacy policies.

 

6. Shopify Cookies & Tracking

We use Shopify cookies and analytics tools to:

Improve website performance

Understand visitor behavior

Measure marketing effectiveness

You can disable cookies in your browser settings, but some features may not function properly.

 

7. Sharing of Information

We only share your data when necessary:

With travel service providers (hotels, drivers, guides)

With the payment provider(s) used for your booking

With legal or government authorities when required by law

We never sell your personal data.

 

8. International Data Transfers

Your data may be transferred and processed outside your country, including China, the United States, or other locations where our service providers operate.

We ensure appropriate safeguards are in place for all transfers.

 

9. Data Retention

We retain your personal data only as long as necessary for:

Completing your booking

Legal and tax obligations

Customer service follow-up

After this period, data will be securely deleted or anonymized.

 

10. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request correction

Request deletion

Withdraw consent

Request data portability

 

To exercise your rights, contact us at:

customers@go2xinjiang.com

 

11. Security

We implement appropriate security measures to protect your data, including encrypted payment processing and secure hosting via Shopify.

However, no system is 100% secure.

 

12. Marketing Communications

We may send you travel updates or promotional offers if you subscribe or book with us.

You can unsubscribe at any time.

 

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be posted on this page.