Privacy policy
Last updated: July 22, 2026
1. Overview
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book a travel service with us.This website is operated using Shopify as our e-commerce platform.
2. Data Controller
The data controller responsible for your personal information is:
Xinjiang Green Wild Wonderland International Travel Agency Co., Ltd.
Contact: customers@go2xinjiang.com
If you have any privacy-related questions, you may contact us at any time.
3. Information We Collect
We may collect the following types of personal data:
Identity Information
Name, nationality, passport information (if required for booking)
Contact Information
Email address, phone number, WhatsApp number
Payment Information
Payment details processed by the payment provider(s) made available during the booking process
Booking Information
Travel dates, itinerary preferences, group details
Technical Data (Shopify)
IP address, browser type, device information, cookies
Communication Data
Messages via WhatsApp, email, or website forms
4. How We Use Your Data
We use your data to:
Process travel bookings and payments
Provide itinerary planning and customer support
Communicate booking updates via email or WhatsApp
Improve our website and services
Prevent fraud and ensure payment security
5. Payment Processing
All payments are securely processed by third-party payment providers:
Available payment methods and providers are shown during the booking or payment process.
We do NOT store full credit card details on our servers.
Payment providers may collect and process your data in accordance with their own privacy policies.
6. Shopify Cookies & Tracking
We use Shopify cookies and analytics tools to:
Improve website performance
Understand visitor behavior
Measure marketing effectiveness
You can disable cookies in your browser settings, but some features may not function properly.
7. Sharing of Information
We only share your data when necessary:
With travel service providers (hotels, drivers, guides)
With the payment provider(s) used for your booking
With legal or government authorities when required by law
We never sell your personal data.
8. International Data Transfers
Your data may be transferred and processed outside your country, including China, the United States, or other locations where our service providers operate.
We ensure appropriate safeguards are in place for all transfers.
9. Data Retention
We retain your personal data only as long as necessary for:
Completing your booking
Legal and tax obligations
Customer service follow-up
After this period, data will be securely deleted or anonymized.
10. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction
Request deletion
Withdraw consent
Request data portability
To exercise your rights, contact us at:
11. Security
We implement appropriate security measures to protect your data, including encrypted payment processing and secure hosting via Shopify.
However, no system is 100% secure.
12. Marketing Communications
We may send you travel updates or promotional offers if you subscribe or book with us.
You can unsubscribe at any time.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on this page.